Terms & Conditions

Acceptance of these terms

By accessing or using this website, you agree to these Terms & Conditions. If you do not agree, please do not use the website.

Website purpose

This website provides general information about Big River Tree Services, its services, qualifications, service areas and customer experiences. It also provides links to the main website, enquiry options and third-party review services.

Information is general

Website content is general information only and is not a substitute for an on-site tree assessment, professional advice or a written quote. Tree condition, access, safety requirements, approvals, pricing and work methods vary between properties.

Quotes and tree services

A website enquiry does not create a service contract. Any inspection, quote, booking or tree work is subject to separate confirmation and any terms stated in the relevant quotation or service agreement.

Accuracy and availability

We aim to keep information accurate and current but do not guarantee that all content is complete, error-free or continuously available. We may update, suspend or remove website content without notice.

Customer reviews

Reviews and testimonials reflect the experiences and opinions of individual customers. They do not guarantee that every customer or project will have the same outcome. Reviews must not be false, misleading, defamatory, unlawful or infringe another person’s rights.

Intellectual property

Unless otherwise stated, the website’s branding, text, layout, photographs and other content are owned by or licensed to Big River Tree Services. You may view the website for personal, non-commercial use but must not reproduce, republish or commercially exploit its content without permission.

Third-party links

Links to Google, the main Big River Tree Services website and other third-party services are provided for convenience. We do not control third-party content, availability, security or privacy practices and are not responsible for your use of those services.

Acceptable use

• Do not interfere with the website’s security, availability or operation
• Do not attempt unauthorised access to the website or related systems
• Do not submit unlawful, harmful, misleading or infringing material
• Do not use website content or contact details for spam, scraping or unauthorised commercial activity

Liability and consumer rights

To the extent permitted by law, Big River Tree Services is not liable for loss arising solely from reliance on general website information, website interruption or third-party content. Nothing in these terms excludes, restricts or modifies any right, guarantee or remedy that cannot lawfully be excluded under the Australian Consumer Law or other applicable law.

Changes to these terms

We may update these terms from time to time. The current version takes effect when published on this page. Continued use of the website after an update indicates acceptance of the revised terms.

Governing law

These terms are governed by the laws of New South Wales, Australia. Any dispute is subject to the jurisdiction of the courts of New South Wales and applicable Commonwealth courts.